Customer  FAQ's

Q. Will you Come to my Home or Work ? OR... Can I come to your stores ?
Yes – we can come to your Home, Work OR visit one of our 2 Locations in Columbus (Hilliard or Lewis Center)

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Q. How long have you been in the Automotive Services Business ?

25 years and counting !  We pride ourselves on excellent Customer Service & Satisfaction

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Q. Do you have insurance?
Yes – we have insurance that covers theft, fire and vandalism.

 

Q. When do I schedule my HardTop removal / SoftTop installation ?

ASAP! Spring is here...Schedule an appointment Today

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Q. How long will it take to swap tops?  AND Do I need to be there ?

Typically, One hour.  You don't need to be there - we just need access to open the doors of your vehicle.

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Q. Where is my Top stored?
All Tops are stored indoors in our Secure Warehouse / Storage facility

 

Q. What if my Top gets damaged?
We take photos of your Vehicle &Top before removal. If your Top or Vehicle is damaged in the removal, storage or return process, We will address the damaged area accordingly.

 

Q. When should I schedule Hard Top Removal & Return ?

We typically remove hard tops from April - July and return HardTops the last week of August and finish the week after Thanksgiving.  We can store your tops indefinitely.

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Q. What about Soft Tops ? 
We will store your SoftTop for the winter! 

 

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